Change Management
Lead major change initiatives successfully by overcoming organizational inertia and resistance. This course explains the common pitfalls that derail change efforts and presents a structured process for improving the likelihood of success. Learn how to select the right change leader, manage conflict, and align resources around new priorities. Apply proven change management principles to break through complacency and guide your organization through complex transformations.
Format
PDF Course
Course Lists
Duration
3 Hours
Course Information
Author: Steven Bragg
Course Number: BM1004
Table of Contents
Chapter 1. Overview of Change Management
Chapter 2. The Change Management Process
Chapter 3. Change Leadership
Chapter 4. Conflict Management
Chapter 5. Evolutionary Change
Chapter 6. Transformational Change
Learning Objectives
- Identify the situations in which change initiatives may and may not be needed.
- Describe how a manager decides which change initiatives to pursue.
- Recognize the characteristics of an environment in which a change initiative is difficult to operate.
- Recall the circumstances under which a project has been properly structured to succeed.
- Describe how consultants should be used in a change initiative.
- Identify the reasons why a business may be mired in complacency.
- Recall the issues for which a prospective vision statement should be tested.
- Identify the methods used to keep a change from reverting back to the previous state.
- Specify the reasons why the results garnered from a change initiative may backslide.
- Recognize the differences between a leader and a manager.
- Describe the different types of change agents.
- Identify the different methods used to deal with conflict.
- Specify the circumstances under which evolutionary change works best.
- Recall the types of positions needed to support a transformational effort.
Level: Overview
Instructional Method: QAS Self-Study
NASBA Category: Business Management & Organization
Prerequisites: None
Advance Preparation: None
Latest Review Date: April 2025
Program Registration Requirements: Click on the Enroll button to pay for and access the course. You will then be able to download the course as a PDF file, then take an on-line examination, and then download a certificate of completion if you pass the examination.
Program Refund Policy: For more information regarding administrative policies concerning complaints, refunds, and other matters, see our policies page.
