Frequently Asked Questions
Do your courses qualify for credit in my state?
Yes. AccountingTools is a NASBA-approved continuing education provider, so our courses are accepted in all 50 states, as well as the District of Columbia. We provide more specific accreditation information on the state license information page.
How do I log in to my CPE account?
Click on the Log In option located in the upper right corner of the page. If you are a current customer, enter your username and password. If you want to set up an account, access the Join option to do so.
How do I download a course?
Our courses are available in PDF format. You can download each course by logging in, accessing the course, and clicking on the download button in the upper right-hand corner of the screen. You can print the PDF file from your computer.
What is the test format?
All tests are conducted through our online testing module, using multiple-choice questions. If you are uncertain about the correct answer to a question, you can pause the test and return to it later, or skip questions entirely. Once you have completed a test, it is scored automatically, so you will be informed of the result at once.
How long do I have to take a test?
You have one full year from the date when you purchased an AccountingTools course in which to take the test.
What is a passing grade?
The minimum grade to pass a test is 70% in most cases. Some ethics courses require a higher score.
Can I retake a test?
Absolutely. You can retake a test as many times as you want for a full year from the course purchase date, at no additional charge.
How do I receive a course completion certificate?
Once you successfully complete a test through our on-line testing system, the system will automatically prepare a completion certificate, which you can access at once.
My course completion certificate is incorrect. How can I get it fixed?
Do you offer group discounts?
Yes! If you are buying courses for at least five people at your company, we can offer a single discounted rate for everyone. In addition, we can set up accounts for everyone in the group, as well as provide periodic status reports. Contact us at customerservice@accountingtools.com for more information.
How do I contact customer service?
Send an e-mail to customerservice@accountingtools.com. You can also call us at 303-886-1772.
What is the NASBA sponsor identification number for AccountingTools?
The sponsor identification number for AccountingTools, Inc. is 115881.
What is the IRS Approved Continuing Education Provider number for AccountingTools?
The continuing education provider number for AccountingTools, Inc. is 72821.
Do your courses qualify for credit in my state?
Yes. AccountingTools is a NASBA-approved continuing education provider, so our courses are accepted in all 50 states, as well as the District of Columbia. We provide more specific accreditation information on the state license information page.