Effective Collections
This course gives the accountant a complete set of tools for how to collect overdue invoices from customers, thereby accelerating cash flows and reducing the need for alternative forms of financing. The techniques covered include courtesy calls, dunning letters, salesperson assistance, arbitration, collection agencies, small claims court, and involuntary bankruptcy. The course shows the accountant how to select a reputable collection agency and monitor its operations, and also provides advice about when it makes sense to engage in litigation.
Format
PDF Course
Level
Overview
Duration
2.5 Hours
Course Information
Author: Steven Bragg
Course Number: AC1114
Table of Contents
Chapter 1: Collection Tactics
Chapter 2: The Collection Agency
Chapter 3: Litigation and Bankruptcy Tactics
Learning Objectives
- Recognize the different types of collection tactics.
- Specify the situations in which A-B testing can be applied to collections.
- Describe how a postdated check should be handled.
- Cite the types of fee arrangements used with collection agencies.
- Specify the alternative areas of expertise that some collection agencies have developed.
- Describe the criteria that can be used to select a collection agency.
- Cite the legal techniques that can be used to gain a more rapid resolution of a lawsuit.
- Specify the circumstances under which litigation should or should not be pursued.
- Recognize the situations in which a litigation solution is indicated.
Level: Overview
Instructional Method: QAS Self-Study
NASBA Category: Accounting
Prerequisites: None
Advance Preparation: None
Latest Review Date: August 2024
Program Registration Requirements: Click on the Enroll button to pay for and access the course. You will then be able to download the course as a PDF file, then take an on-line examination, and then download a certificate of completion if you pass the examination.
Program Refund Policy: For more information regarding administrative policies concerning complaints, refunds, and other matters, see our policies page.
