Effective Leadership
Develop leadership capabilities that elevate organizational performance. This course distinguishes leadership from management and explores emotional intelligence, leadership behavior theories, and their impact on teams, innovation, and professional services firms. Learn how to apply a broad range of leadership techniques to motivate staff, guide change, and strengthen accountability. Build the skills needed to influence outcomes, shape culture, and drive sustained success across the organization.
Format
PDF Course
Course Lists
Duration
2.5 Hours
Course Information
Author: Steven Bragg
Course number: PD0010
Learning Objectives
- Recognize the differences between leadership and management.
- Specify the components of emotional intelligence.
- Identify the actions that can be taken to enhance a leader’s credibility.
- Recognize the skills needed by leaders.
- Identify the characteristics of the various leadership models.
- Specify the tasks in which a team leader must engage.
- Recognize the cultural differences of which a leader must be aware.
- Identify the situations in which negative leadership can arise.
Level: Overview
Instructional Method: QAS Self-Study
NASBA Category: Personal Development
Prerequisites: None
Advance Preparation: None
Latest Review Date: March 2026
Program Registration Requirements: Click on the Enroll button to pay for and access the course. You will then be able to download the course as a PDF file, then take an on-line examination, and then download a certificate of completion if you pass the examination.
Program Refund Policy: For more information regarding administrative policies concerning complaints, refunds, and other matters, see our policies page.
